Representatives often fail to follow-up when you submit a trouble ticket. Be warned, however, that the app's customer support is very poor. There is a wide variety of customer support available though. Additionally, there are issues with data transfers, such as slow speed, incomplete data, and missing information. As mentioned, the Kareo is built on an older platform, which means you will often experience downtime issues. Moreover, the app comes with a secure messaging tool, which secures communications with everyone connected to your practice.
TELEMEDICINE APP KAREO SOFTWARE
You download the software to your computer, but all information you input is uploaded to the Kareo Server. Another benefit to using the app is its ability to store all data in the cloud. You can get them as reports in the dashboard. Moreover, there are smart checks integrated into its billing workflow to facilitate claims.Īlso integrated into the app is billing analytics, providing financial snapshots of the billings and collections. It starts by letting users upload patients' demographic data and verifying insurance eligibility. It comes with comprehensive end-to-end claims tracking that reduces the days for patient' bills to be held in accounts receivables. This platform helps clinicians get paid faster by automating the billing process. Kareo Billing is one of the modules of Kareo-a digital platform designed for smaller medical practices. However, the app is built on an older platform, making it susceptible to downtime issues. Moreover, it comes with a messaging system that secures communication between patients, providers, employees, and billers. It also has comprehensive charge management tools that capture and manage charges. This app allows users to schedule patients, confirm insurance, store patient documents, develop reports, and more. Kareo Billing is a medical billing and practice management app created for physicians and medical practitioners.